How can I find my cause and get involved?

There are a number of ways to get started in supporting a cause you are passionate about.  You can browse the Causes section of our website where we provide a list of top charities by reputation index.  Alternatively, message us here and let us know what you’re looking for and we will personalise a response.

What is Cause Connect?

Cause Connect is a platform created to help connect people to the causes they care about.  We are ‘Champions for Charities’ and aim to educate and inspire the community to give and support charities to allow them to continue to play a vital role in our society.

Is Cause Connect a registered charity?

10No, we are a company who has worked exclusively with registered Australian charities for over 30 years. We operate on a commercial basis with the charity, and for ethical reasons, we do not pay our fundraising staff on a commission basis.

Entering Raffles

How do I receive my tickets?

Tickets that have been ordered online will be emailed to you.  If you are having issues receiving your tickets send an email to [email protected]

I can’t view the ticket image in my email?

Many popular email providers such as Gmail, Yahoo etc automatically block images in emails. If this is happening to you click the prompt near the top of the opened email which reads similar to: “Display Images.”

There will be two options – “Display images below” or “Always display images from Cause Connect [[email protected]].” Select either of these options to view the ticket image in the email.

I did not receive my tickets in my email inbox?

Tickets that have been ordered online will be emailed to you.  If you don’t see an email from Cause Connect, please check your Junk Mail/SPAM boxes as some email servers may quarantine mail from new senders.  If you need assistance email us here.

How can I pay for my tickets?

We accept all major credit cards, however each charity and raffle campaign may be different.  Therefore, always check the Raffle Terms & Conditions for the current raffle you are looking to enter.

What are the rules of the game/s?

View the Raffle Terms and Conditions for all conditions relating to the current raffles available to enter on our website.

Why can’t I enter all raffles?

All charity raffles require Permits which are issued on a state basis because not all states have the same Lottery laws. The lottery/raffle you enter must have a permit to sell tickets in the state that you reside. To check this visit the Permit Conditions link which will list the state’s that are permitted.

I live overseas, can I still enter?

No, entry is open to Australian residents only.

What happens if a draw sells out?

Tickets are not guaranteed and the draws may sell out early. We recommend purchasing tickets early to avoid missing out. If you would like to keep up to date with open dates for draws, please visit our website or like our Facebook page.

How much of the ticket price goes to the charity?

100% of the ticket purchase price goes directly into the charities bank account via a secure payment gateway (eWay).

How do I find out raffle results?

You may be notified by SMS if you provide your mobile number at the point of sale, or you can check our Raffle Results page for results on the day of the draw.